How do I place an order?

Add the products you need to your enquiry list with quantities, then send it. Our team replies in your enquiry chat with prices and availability, and you confirm the order there. There's no online payment on the website.

How quickly will I get a quote?

Usually within one working day. You'll get an email as soon as our team replies, and you can see every reply under My enquiries.

Is there a minimum order quantity?

Most products are sold in bulk. Where a product has a minimum, it's shown on the product page. Just enter the quantity you need — our team will confirm what's possible in the quote.

Do you deliver outside Kolkata?

Yes. We dispatch across India from Kolkata. Delivery time and charges depend on your location and order size, and are confirmed with your quote.

Can I ask for items that aren't on the website?

Yes. We stock far more than we list online. Use the Bulk Order page to type or paste your full list, and we'll price everything together.

Can you print our logo or custom details?

Mention it in the note on your enquiry (for example on lanyards or ID card holders). Our team will confirm what's possible for that product, along with the price.

Will I get a GST invoice?

Add your company name and GSTIN under My details, and our team will use them on your quote and invoice.

How do I track my enquiry?

Log in with your email — we send a one-time code, so there's no password to remember. My enquiries shows every enquiry, our replies and any quote files.